Here’s (what should be) an easy SLED. Don’t get late fees! I just called to get a late fee removed from an account that I paid a week late. It wasn’t late because of funds shortage - I just forgot to pay it.
Dumbass.
Fortunately the pleasant woman at the call center was able to remove the fee. I’m pretty sure she said something along the lines of “Well, you don’t have too much dumb, so we can remove this.”